Location got empty order

I downloaded the app, ordered multiple items, added my credit card and submitted order. Everything looked fine, received a receipt but a few minutes later received an email from "Snapfinger Support" telling me that something went wrong with my order and to call the location. I called and they told me they had an order from me but it was empty. So I had to re-order. This app is useless if it doesnt communicate with the location properly.

patrickryan about McAlisters Deli, v4.8.9